1. Introduction
RightSynk is committed to providing high-quality courses and counseling services to local and international clients. This policy outlines our terms of service, privacy practices, and guidelines to ensure a safe and effective learning and counseling environment.
2. Terms of Service
2.1 Enrollment
- All users must register and create an account to access courses and counseling services.
- Accurate and complete information must be provided during registration.
- Enrollment fees must be paid in full prior to accessing any course or counseling session.
2.2 Course Content
- Courses are provided as-is and are designed to meet educational standards.
- RightSynk reserves the right to update or modify course content as needed.
- Users are prohibited from redistributing, sharing, or reselling course materials.
2.3 Counseling Services
- Counseling sessions are confidential and adhere to professional ethical standards.
- Users must book sessions in advance and adhere to scheduled appointment times.
- Cancellations or rescheduling must be done at least 24 hours in advance.
3. Privacy Policy
3.1 Data Collection
- We collect personal information such as name, email, and payment details during registration.
- We use cookies and similar technologies to enhance user experience and analyze website usage.
3.2 Data Use
- Personal information is used to provide and improve our services, process transactions, and communicate with users.
- We do not share personal information with third parties without user consent, except as required by law.
3.3 Data Security
- We implement appropriate security measures to protect personal data against unauthorized access, alteration, or disclosure.
- Users are responsible for maintaining the confidentiality of their account information.
4. Code of Conduct
4.1 User Responsibilities
- Users must respect the rights and dignity of others in all interactions.
- Harassment, discrimination, or any form of abusive behavior will not be tolerated.
- Users must adhere to all applicable laws and regulations.
4.2 Reporting Violations
- Any violations of this policy can be reported to support@rightsynk.com.
- RightSynk will investigate and take appropriate action, which may include account suspension or termination.
5. Refund Policy
- Refund requests must be submitted within 7 days of purchase.
- Refunds are processed based on the unused portion of the course or counseling package.
- RightSynk reserves the right to deny refund requests if abuse of the refund policy is suspected.
6. Contact Information
For any questions or concerns regarding this policy, please contact us at support@rightsynk.com.